TICKETING POLICIES
Please note: ticketing policies are subject to change.
Box Office Hours
Box Office hours are Wednesday through Friday, 10:00 a.m. to 5:00 p.m., and 90 minutes before show time.
Buy Tickets By Phone:
call 828-692-1082
during box office hours.
Buy Ticketing Online 24-hours a day
Seating Chart
Ticket Prices
PLAY PRICING
Section A (orange)
Adults: $32
Youth/Student/Military*: $26*
Section B
Adults: $26
Youth/Student/Military*: $23*
Section C
All: $21.75
MUSICAL PRICING
Section A
Adults: $38
Youth/Student/Military*: $32*
Section B
Adults: $32
Youth/Student/Military*: $28*
Section C
All: $26
*Includes active military and veterans.
Click here to find a list of frequently asked questions.
All Ticket Sales will incur a Service Fee of 5% plus 85¢ per ticket and NC Sales Tax.
Tickets are non-refundable but may be exchanged for a different date/time of the same production with 24 hours or more notice prior to your currently scheduled show time.
Ticket purchases must be secured with cash, check, or credit card.
All audience members, regardless of age, must have a ticket.
We accept MasterCard, Visa, American Express, Discover, and Hendersonville Theatre Gift Certificates for all orders and cash and checks when purchasing in person. Service fees apply to all orders.
For your safety and convenience, please note that the Hendersonville Theatre Box Office – by phone, in person, or online at HVLtheatre.org – is the only official retail ticket outlet for all performances at Hendersonville Theatre. We caution against purchasing tickets from a ticket broker or any third party as we are unable to reprint, replace, or exchange lost or stolen tickets. We also cannot guarantee the validity of any third-party tickets.
Group Sales
A 10% group discount is available for parties of ten or more. Only one form of payment and one contact person is acceptable for group sales. A performance may be deemed closed to groups 24 hours before a performance or when a certain number of tickets are sold. Please note: Discount and blackout dates may vary and are specific to each show in our season. All discounts are off the regular, un-discounted ticket price. Group discount rates may not be combined with other discount offers, including, but not limited to: subscription tickets, flex passes, promotional discounts, etc.
Exchanges
Tickets are non-refundable but may be exchanged for a different date/time of the same production with 48 hours or more notice before your currently scheduled show time. If you need to exchange your tickets, please don’t hesitate to contact the box office at (828) 692-1082 at least 24 hours before your scheduled performance. All productions, dates, times, and pricing are subject to change.
Ticket Donations
Hendersonville Theater is proud to support our community through ticket donations. Any unused tickets will be donated to the theatre and used to support the arts in Henderson County. You will receive a tax-deductible donation letter for the price of your ticket.
Late Arrivals & Standbys
Tickets are non-refundable. However, they may be exchanged for another performance of the same show at least 24 hours before the performance, subject to availability.
Please plan to arrive at the theatre at least 15 minutes before the show begins. As a courtesy to other patrons, late arrivals may not be seated in their ticketed seats once the performance has started. Late seating is at the discretion of the house manager. Additionally, late arrivals may be asked to delay their entrance until a suitable moment within the production.
At Hendersonville Theatre, we maintain a strict policy on late arrivals. We reserve the right to resell tickets if you have not arrived by showtime, and no refund will be issued for late arrivals. To avoid any inconvenience, we recommend calling the Box Office at (828) 692-1082 if you anticipate a delay.
Hendersonville Theatre is committed to accommodating all ticket holders when a performance is sold out. We sell ‘standby’ tickets one hour before each performance in person, at the box office only. If a ticket holder does not show up by showtime, a Standby ticket holder takes their place in the theatre. You must pay for your ticket to be put on the Standby list. If there are not enough cancellations or no-shows at curtain time for you to be seated, we’ll immediately issue a refund of your ‘standby’ ticket or help you select another available performance of the same show.
There is seating in the lobby and beverages and snacks at our concessions/bar that you can enjoy while waiting. Each party member must be present (or near the lobby) when your name is announced, or your “standby” ticket will be immediately refunded, and the next patron on the list will be announced.
Flex Passes
Not available in 2024. Upon purchase of a Flex Pass, each patron will receive a confirmation email with a code. You may then proceed to our ticketing page to pick your seats and shows. Upon checkout, you will enter the code from your email in the field for “promo code.” You may also use the link in their confirmation email to select your seat and show. Your order will be adjusted automatically as the pass is used. You may also call our box office at (828) 692-1082 with your code, and we would be happy to complete your order.
Weather Cancellations
“The show must go on.” At Hendersonville Theatre, our policy is not to cancel performances due to bad weather. As a result, we urge our ticket holders to make every effort to attend their ticketed performance. Should this prove impossible, please call the Box Office as soon as possible before the performance. Alternative arrangements will be made when possible. We cannot guarantee that seating will be available for an alternate performance. Refunds will not be issued for bad weather unless the theatre cancels the performance because of emergency circumstances. In case of a cancellation, the Box Office will email all ticket holders immediately.